I reset my password but don't have an access code. I used it before but it doesn't work now

It sounds like you're trying to use your license key (access code) to log back in. Here's the good news — you only need to use your license key once to create your account. After that, you don't need it again!

Since you've already created an account, here's what to do:

1. Go to the Log In page (not Sign Up)
2. Enter the email or phone number and password you used when you first created your account - alternatively click on the Clever / Snapplify single sign on if that is what your school uses

Since you've already reset your password, just use your new password along with the original email/phone number you registered with.
If you can't remember which email or phone number you used, ask your teacher to check this on the Admin Dashboard.

Updated on: 21/05/2026